Jon.Lin
Follow / 8 Sep 2016 at 10:08pm / Toad for Oracle
Latest post by on 26 Jun 2017 at 1:55pm

Latest Release Information

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Here you can find information on our latest release, from features to downloads & documentation: https://support.quest.com/spotlight-on-oracle

Here you can find information on our latest release, from features to downloads & documentation:

   https://support.quest.com/spotlight-on-oracle

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Danny Torres
Follow / 14 Sep 2016 at 5:03pm / Toad for Oracle
Latest post by on 26 Jun 2017 at 9:58am

How to get the most out of this forum – Best practices for what information...

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The better a problem is described, the better the assistance tends to be. In order to better assist with your issue at hand, please include the following information in your initial post. - Product,...

The better a problem is described, the better the assistance tends to be.
In order to better assist with your issue at hand, please include the following information in your initial post.

-          Product, Version, and relevant environment details.

-          Include a screenshot of the problem

-          Describe the problem fully. What result was expected?

-          Can the issue be created on demand or is it intermittent?

-          If the problem can be generated faithfully, what are the exact steps to recreate the problem?

-          Any other pertinent information (see below)


How to create Support Bundles

The support bundle window provides information about several aspects of your Oracle and Toad setups. In addition, the Support Bundle lets you easily report problems to our peer-to-peer mailing lists or directly to Support.
If Toad itself fails, the Error dialog box displays. This type of an error creates a log, saved as toad.elf. This Eureka LogFile (.elf) contains both the application information and the callstack of the error created, and can be very helpful to Support in solving issues you are having with Toad.

To create a support bundle:

Select Help | Support Bundle.

Review the following for additional information:

Email Dell Support

This opens the "Email Dell Support" window with instructions and links to contact Support, and to open a new case or service request.

Dell Web Support

This opens Dell Software's award-winning Support portal in your default browser, with access to Licensing Assistance, the searchable Knowledge Base, product downloads and more.

Attach TOAD.INI (or SQL Tuning Support details) to emails

If selected, this attaches the details to any email sent through the support bundle, whether it is to the peer-to-peer Toad list or to Support.

 *Note: Please refrain from including private data in your posts. Be as thorough as you can with the provided info. We will reply to you as quick as possible. We are glad to assist you. 

Latest Release Information: 

This announcement includes information on our latest releases, links to our downloads and documentation and overview of new features.  This way you can stay as informed as possible: 

-          "What’s New" Section:

-          http://documents.software.dell.com/toad-for-oracle/12.9/release-notes/new-features

-           

-          Link to Download & Documentation:

-          https://support.software.dell.com/toad-for-oracle/12.9

-           

-          Link to Trial:

-          https://software.dell.com/products/toad-for-oracle/software-downloads.aspx

-           

-          Overview of new feature(s) (with link to the release notes)

-          http://documents.software.dell.com/toad-for-oracle/12.9/release-notes/new-features

-          http://documents.software.dell.com/toad-for-oracle/12.9/release-notes/  

 

Top 5 Knowledge Base Articles:

On this post, you can find our top trending knowledge articles that other customers are inquiring about and popular solutions.

This month’s Top Knowledge Base Articles

  1. Video - How to make a database connection using Direct, TNS and LDAP in Toad for Oracle (205157) https://support.software.dell.com/toad-for-oracle/kb/205157
  2. VIDEO - How to install Toad for Oracle using the new Web Installer (178737) https://support.software.dell.com/toad-for-oracle/kb/178737
  3. Video - How to use the SQL Tracker tool? (193849) https://support.software.dell.com/toad-for-oracle/kb/193849
  4. VIDEO - Get more out of your Toad for Oracle investment with free training. (145507) https://support.software.dell.com/toad-for-oracle/kb/145507
  5. Video: Need help to download Toad for Oracle from the Support Portal. (108974) https://support.software.dell.com/toad-for-oracle/kb/108974

 Feel free to browse them. Remember to sign in to your account to view.

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jcummings
Follow / 20 Sep 2017 at 3:08pm / Toad for Oracle Beta Program
Latest post by on 20 Sep 2017 at 8:50pm

file extensions

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When I am saving files, it is adding a .sql extension to the names. One example is for synonyms, we need them to be .syn for our migration scripts, and it is changing it to .syn.sql. This is happening...

When I am saving files, it is adding a .sql extension to the names. One example is for synonyms, we need them to be .syn for our migration scripts, and it is changing it to .syn.sql. This is happening with 12.12.0.29, but doesn't happen with 12.11.0.95.

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wickliffe.larry
Follow / 8 Feb 2017 at 8:46pm / Toad for Oracle Beta Program
Latest post by on 20 Sep 2017 at 7:38pm

Long term annoyence resurfaces

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Good Morning TOAD support Team, The right click menu in the Describe Windows loses export data if more than one table is selected; could this be improved to allow any number of tables and views;...
Good Morning TOAD support Team,

    The right click menu in the Describe Windows loses export data if more than one table is selected; could this be improved to allow any number of tables and views; and disappear when one of the objects is otherwise?

Larry
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kornelis.abe
Follow / 19 Sep 2017 at 10:37am / Toad for Oracle Beta Program
Latest post by on 20 Sep 2017 at 7:37pm

Toad simply disappears

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All, I'm on Toad for Oracle, Beta 12.12.0.29. I've just encountered another case where Toad simply disappears. Here's what happened (in a nutshell): While running a lengthy script using...

All,

I'm on Toad for Oracle, Beta 12.12.0.29.

I've just encountered another case where Toad simply disappears.
Here's what happened (in a nutshell):

While running a lengthy script using F5, the script encounters an issue and raises ORA-20001
I click "Ignore" on the pop-up
Script continues for a few seconds
Then just before the script ends, Toad disappears without a trace.

I just checked my trace table - indeed the script did not complete, it just disappeared
in the midst of its activities.

Kind regards,
Abe Kornelis
==========

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