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Danny Torres
Follow / 1 Nov 2016 at 1:48pm / Toad for Oracle

We are now on Twitter!!! Contact a Technical Support expert today...

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Do you have a quick support question and short of time? Contact us Via Twitter @ QuestExperts and we will take care of you. #Jointheinnovation #WeareQuest

Do you have a quick support question and short of time? Contact us Via Twitter  @QuestExperts and we will take care of you. #Jointheinnovation #WeareQuest

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Danny Torres
Follow / 14 Sep 2016 at 5:03pm / Toad for Oracle

How to get the most out of this forum – Best practices for what information...

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The better a problem is described, the better the assistance tends to be. In order to better assist with your issue at hand, please include the following information in your initial post. - Product,...

The better a problem is described, the better the assistance tends to be.
In order to better assist with your issue at hand, please include the following information in your initial post.

-          Product, Version, and relevant environment details.

-          Include a screenshot of the problem

-          Describe the problem fully. What result was expected?

-          Can the issue be created on demand or is it intermittent?

-          If the problem can be generated faithfully, what are the exact steps to recreate the problem?

-          Any other pertinent information (see below)


How to create Support Bundles

The support bundle window provides information about several aspects of your Oracle and Toad setups. In addition, the Support Bundle lets you easily report problems to our peer-to-peer mailing lists or directly to Support.
If Toad itself fails, the Error dialog box displays. This type of an error creates a log, saved as toad.elf. This Eureka LogFile (.elf) contains both the application information and the callstack of the error created, and can be very helpful to Support in solving issues you are having with Toad.

To create a support bundle:

Select Help | Support Bundle.

Review the following for additional information:

Email Dell Support

This opens the "Email Dell Support" window with instructions and links to contact Support, and to open a new case or service request.

Dell Web Support

This opens Dell Software's award-winning Support portal in your default browser, with access to Licensing Assistance, the searchable Knowledge Base, product downloads and more.

Attach TOAD.INI (or SQL Tuning Support details) to emails

If selected, this attaches the details to any email sent through the support bundle, whether it is to the peer-to-peer Toad list or to Support.

 *Note: Please refrain from including private data in your posts. Be as thorough as you can with the provided info. We will reply to you as quick as possible. We are glad to assist you. 

Latest Release Information: 

This announcement includes information on our latest releases, links to our downloads and documentation and overview of new features.  This way you can stay as informed as possible: 

-          "What’s New" Section:

-          http://documents.software.dell.com/toad-for-oracle/12.9/release-notes/new-features

-           

-          Link to Download & Documentation:

-          https://support.software.dell.com/toad-for-oracle/12.9

-           

-          Link to Trial:

-          https://software.dell.com/products/toad-for-oracle/software-downloads.aspx

-           

-          Overview of new feature(s) (with link to the release notes)

-          http://documents.software.dell.com/toad-for-oracle/12.9/release-notes/new-features

-          http://documents.software.dell.com/toad-for-oracle/12.9/release-notes/  

 

Top 5 Knowledge Base Articles:

On this post, you can find our top trending knowledge articles that other customers are inquiring about and popular solutions.

This month’s Top Knowledge Base Articles

  1. Video - How to make a database connection using Direct, TNS and LDAP in Toad for Oracle (205157) https://support.software.dell.com/toad-for-oracle/kb/205157
  2. VIDEO - How to install Toad for Oracle using the new Web Installer (178737) https://support.software.dell.com/toad-for-oracle/kb/178737
  3. Video - How to use the SQL Tracker tool? (193849) https://support.software.dell.com/toad-for-oracle/kb/193849
  4. VIDEO - Get more out of your Toad for Oracle investment with free training. (145507) https://support.software.dell.com/toad-for-oracle/kb/145507
  5. Video: Need help to download Toad for Oracle from the Support Portal. (108974) https://support.software.dell.com/toad-for-oracle/kb/108974

 Feel free to browse them. Remember to sign in to your account to view.

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Jon.Lin
Follow / 8 Sep 2016 at 10:08pm / Toad for Oracle

Latest Release Information

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Here you can find information on our latest release, from features to downloads & documentation: support.software.dell.com/.../download-new-releases

Here you can find information on our latest release, from features to downloads & documentation:

   support.software.dell.com/.../download-new-releases

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n_praveen_kumar
Follow / 6 Jan 2016 at 2:59pm / Toad for Oracle
Latest post by on 30 May 2017 at 1:31pm

Getting Error when running Dynamic Sql

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Hi All, I am getting error message as below, when creating test case for procedure which has result set query build dynamically, took the dynamically created query and tried to equate it will the result...

Hi All,

I am getting error message as below, when creating test case for procedure which has result set query build dynamically, took the dynamically created query and tried to equate it will the result set  in

outcomes tab using the Query option, please let me know the correct solution for this problem

Type        Description

ERROR  Code Tester cannot determine the list of elements in the select list for this test. You must either specify a valid table, view or query in the Properties Window of the cursor variable or you must                             compare the cursor variable to a static table, view or query  (not an expression).

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david.fimble
Follow / 16 Dec 2016 at 12:28pm / Toad for Oracle
Latest post by on 30 May 2017 at 12:45pm

Toad 12.10.0.30 - Team Coding - TFS - Schema Name written to VCS ...

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We are trying to use Team Coding integrated with TFS (Microsoft Team Foundation Server). We can see that the code in the DB is now stored in TFS, but all of the code contains the "Schema Name"...

We are trying to use Team Coding integrated with TFS (Microsoft Team Foundation Server).  We can see that the code in the DB is now stored in TFS, but all of the code contains the "Schema Name" even though the flag to "Add schema name to VCS file" is not checked.

Not sure if we just missing something or if this is a defect in the product...

Thanks,

David

p.s. Here are some screen prints showing what I am talking about:

You can see the schema name of "EAI_UTEST" prepended to all of the package bodies:

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