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Here you can find information on our latest release, from features to downloads & documentation:
The better a problem is described, the better the assistance tends to be.In order to better assist with your issue at hand, please include the following information in your initial post.
- Product, Version, and relevant environment details.
- Include a screenshot of the problem
- Describe the problem fully. What result was expected?
- Can the issue be created on demand or is it intermittent?
- If the problem can be generated faithfully, what are the exact steps to recreate the problem?
- Any other pertinent information (see below)
How to create Support Bundles
The support bundle window provides information about several aspects of your Oracle and Toad setups. In addition, the Support Bundle lets you easily report problems to our peer-to-peer mailing lists or directly to Support.If Toad itself fails, the Error dialog box displays. This type of an error creates a log, saved as toad.elf. This Eureka LogFile (.elf) contains both the application information and the callstack of the error created, and can be very helpful to Support in solving issues you are having with Toad.
To create a support bundle:Select Help | Support Bundle.
Review the following for additional information:
Email Dell Support
This opens the "Email Dell Support" window with instructions and links to contact Support, and to open a new case or service request.
Dell Web Support
This opens Dell Software's award-winning Support portal in your default browser, with access to Licensing Assistance, the searchable Knowledge Base, product downloads and more.
Attach TOAD.INI (or SQL Tuning Support details) to emails
If selected, this attaches the details to any email sent through the support bundle, whether it is to the peer-to-peer Toad list or to Support.
*Note: Please refrain from including private data in your posts. Be as thorough as you can with the provided info. We will reply to you as quick as possible. We are glad to assist you.
Latest Release Information:
This announcement includes information on our latest releases, links to our downloads and documentation and overview of new features. This way you can stay as informed as possible:
- "What’s New" Section:
- Link to Download & Documentation:
- Link to Trial:
- Overview of new feature(s) (with link to the release notes)
Top 5 Knowledge Base Articles:
On this post, you can find our top trending knowledge articles that other customers are inquiring about and popular solutions.
This month’s Top Knowledge Base Articles
Feel free to browse them. Remember to sign in to your account to view.
I am new to using Toad and keep finding issues that make it difficult to like.
For example, I was very happy to see that Toad has a "Find Unused Identifiers" facility, but, when I use it, it manages to list as unused, variables that are clearly being used.
Is this feature broken? Here's a sample of what I've tried:
Internal Bug Fixes
SQL Opt 9.2.2 (latest production).
This happened when you alter several times scenarios and bind sets...graph shows what it wants (not showing real values).This happened when you test Alt12 and Org and do not touch Alt9 in this test.Tried to switch between Performance variation and "overal", but seems that "SQL Optim" shows only Alt 9 and nothing more-like nothing exists.