Upgrade to 4.3 Stuck

Follow / 7 Dec 2017 at 3:17pm

I upgraded the TIC server with 4.3 and now when I try to run TDP 4.3 (which was automatically installed) on the server, it gets stuck on the 'Setting Migration Utility'.  Clicking on 'Migrate' or 'Cancel' doesn't do anything.  No way to continue on.

Anyone else get this?  Any way to fix?

Thanks

Pete

Replies

  • Follow / 7 Dec 2017 at 3:24pm

    i do not recognize 'Setting migration utiltiy'. Please open a support case so we can get details and correct whatever is occurring. 

  • Follow / 7 Dec 2017 at 3:51pm

    Huh? It is the popup that happens in TDP after every upgrade to migrate user settings/connections etc. 

  • Follow / 7 Dec 2017 at 6:19pm

    You could manually trick it by going to your appdata path and creating new dir for TDP 4.3 and copy over the files from TDP version you want to migrate to. 

    IE: Copy files from here

    C:\Users\%yourprofile%\AppData\Roaming\Quest SoftwareToad Data Point 4.2

    To


    C:\Users\%yourprofile%\AppData\Roaming\Quest SoftwareToad Data Point 4.3

  • Follow / 7 Dec 2017 at 6:34pm

    Thanks! Worked like a champ!

  • Follow / 7 Dec 2017 at 6:38pm

    Geeked I don't know why that happened. i will keep an eye on it. But for now you are good.